USER GENERATED CONTENT PERMISSION TERMS

At BonheurSimple, we love seeing how our customers enjoy and use our products in their daily lives.
We often invite customers to share photos, videos, testimonials, reviews, and other content (“User Generated Content” or “UGC”) with us so that we can feature them on our website, marketing materials, and social media platforms.

This page outlines how we request, use, and protect your content and what your rights and responsibilities are when you give us permission.

1. What Counts as User Generated Content

User Generated Content includes, but is not limited to:

  • Product reviews posted on our website
  • Photos or videos shared on social media platforms tagging BonheurSimple or using our official hashtags
  • Testimonials submitted via email or our website
  • Any content you send directly to our Customer Service team for sharing purposes

2. How We Request Permission

We will always seek your permission before using your content in any of our marketing channels.
This may be done by:

  • Replying to your post or comment on social media to ask for permission
  • Emailing you directly if you have submitted content to us
  • Providing a consent form for you to complete

We will never publish your content without your explicit consent.

3. Granting Permission to Use Your Content

When you give BonheurSimple permission to use your UGC, you agree that:

  • You own or have all necessary rights to the content.
  • You grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, edit, publish, distribute, and display the content in connection with our brand.
  • We may use your content across our marketing channels, including but not limited to:
  • Our website product pages and blog
  • Social media platforms (Instagram, Facebook, Pinterest, TikTok, etc.)
  • Email newsletters and promotional campaigns
  • Paid advertising (digital or print)
  • In-store displays or printed promotional materials (if applicable)

4. How We May Display Your Content

When we use your content, we will:

  • Attribute it to you by name, username, or handle (unless you request otherwise)
  • Keep it consistent with the spirit of your original post (minor edits for clarity, formatting, or sizing may be applied)
  • Use it respectfully and in line with our brand image

5. No Obligation

Giving us permission to use your content is entirely voluntary.
If you choose not to grant permission, there will be no impact on your purchases, customer service experience, or ability to interact with us.

6. Withdrawing Permission

If you have previously given permission for us to use your content and later wish to withdraw it, you can contact us at support@bonheursimple.com.
We will remove your content from our active marketing channels as soon as reasonably possible.
However, please note:

  • Content already published in printed materials or past advertising campaigns cannot be retroactively removed.

7. Your Responsibility

By granting permission, you confirm that:

  • The content is your original work and does not infringe on the rights of any third party.
  • Any people featured in the content have given their consent to appear.
  • You have the legal right to grant us usage rights.

8. How to Contact Us Regarding UGC

If you have questions about our User Generated Content policy, or if you would like to grant or withdraw permission for your content, please contact us:

BonheurSimple LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States
Email: support@bonheursimple.com
Phone: +1 276 356 0397