ACCESSIBILITY STATEMENT

At BonheurSimple, we believe beauty and self-care should be accessible to everyone.
We are committed to ensuring that all individuals, including those with disabilities, can access and use our website, products, and services.

We continuously work to improve the usability and accessibility of our site, following best practices and applicable accessibility laws, such as the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG) 2.1.

1. Our Accessibility Goals

Our goal is to provide a seamless, inclusive online shopping experience for all visitors by:

  • Designing our site so that it can be easily navigated by screen readers, keyboard-only users, and other assistive technologies
  • Ensuring text is legible and high-contrast for easy reading
  • Providing clear, descriptive links and alternative text for images
  • Making our checkout process simple and accessible to all

2. Accessibility Features on Our Website

The BonheurSimple website includes:

  • Text Alternatives for Images – All meaningful images have descriptive alt text for screen readers.
  • Keyboard Navigation Support – Our site can be navigated without a mouse.
  • Consistent Layouts – Clear, predictable page structure to help users with cognitive disabilities.
  • Scalable Text – Visitors can zoom in or resize text without loss of content or functionality.
  • Forms & Labels – Form fields are properly labeled for accessibility software compatibility.

3. Ongoing Improvements

Accessibility is not a one-time effort; it is a continuous process.
We regularly review our site for potential accessibility issues and update our features to enhance usability for all customers.

Our development team works with accessibility consultants to identify and correct any accessibility barriers as technology and best practices evolve.

4. Accessibility Support & Assistance

If you experience any difficulty accessing our website or services, we encourage you to reach out so we can provide assistance:

  • Email: support@bonheursimple.com
  • Phone: +1 276 356 0397
  • When contacting us, please describe:
  • The nature of the accessibility issue
  • The specific page or feature you were trying to access
  • The assistive technology you are using (if applicable)
  • This information will help us investigate and resolve the issue promptly.

5. Third-Party Content

While we strive to ensure that all content we directly create meets accessibility standards, our website may link to or display content from third-party providers (such as embedded videos, social media feeds, or external product information).
We cannot control the accessibility of content provided by third parties but will provide accessible alternatives whenever possible.

6. Commitment to Inclusive Service

Our commitment to accessibility extends beyond our website. We aim to provide accessible customer service by:

  • Offering assistance over the phone and by email
  • Providing alternative formats for product information upon request
  • Welcoming feedback to improve accessibility across all our customer touchpoints

7. Feedback on Accessibility

We welcome your feedback on the accessibility of our website and services.
If you have suggestions for improvement, please contact us:

BonheurSimple LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States
Email: support@bonheursimple.com
Phone: +1 276 356 0397