PRIVACY POLICY

At BonheurSimple, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with us through any of our communication channels.

We comply with applicable privacy and data protection laws, including GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act), and we follow industry best practices to safeguard your data.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information for the purpose of processing your orders, improving our services, and communicating with you effectively.

Personal Information You Provide to Us (when placing an order, subscribing to our newsletter, or contacting us):

  • Full Name
  • Billing and Shipping Address
  • Email Address
  • Phone Number
  • Payment Information (processed securely — we do not store your full credit card number)
  • Automatically Collected Information (when you browse our website):

  • IP Address

  • Browser Type and Version
  • Device Type and Operating System
  • Pages Viewed and Time Spent on Our Website
  • Referring Website URLs

Marketing & Analytics Data:
We use Google Analytics and Facebook Pixel to collect anonymous usage statistics and measure the effectiveness of our marketing campaigns.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • Order Processing – To confirm, prepare, ship, and deliver your purchases.
  • Customer Service – To respond to inquiries, requests, or complaints.
  • Account Management – To create and maintain your account (if applicable).
  • Marketing & Promotions – To send newsletters, special offers, and product updates (only with your consent).
  • Website Improvement – To analyze website usage and improve our site’s content, navigation, and features.
  • Fraud Prevention & Security – To detect and prevent fraudulent activities and unauthorized access.

3. Sharing of Your Information

We respect your privacy and do not sell or rent your personal data to third parties.
We may share your data only with trusted partners who help us operate our business, such as:

  • Payment Processors – For secure payment transactions.
  • Shipping & Logistics Providers – For order delivery.
  • IT Service Providers – For website hosting, analytics, and technical support.

All service providers are required to keep your information confidential and secure.

4. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • When your data is no longer needed, it is securely deleted or anonymized.

5. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete information
  • Request Deletion of your personal data
  • Opt-Out of receiving marketing communications
  • Restrict Processing of your personal data in certain situations

To exercise these rights, contact us at: support@bonheursimple.com

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality
  • Remember your preferences
  • Improve your browsing experience
  • Track marketing campaign performance

You can manage or disable cookies through your browser settings.

7. Email & SMS Marketing Consent

If you subscribe to our newsletter or agree to receive marketing messages, you consent to receive emails and/or text messages from BonheurSimple.
You may unsubscribe at any time by clicking the Unsubscribe link in our emails or replying STOP to our SMS messages.

8. Protecting Your Information

We use a combination of administrative, technical, and physical safeguards to protect your personal data against loss, theft, unauthorized access, and misuse.
This includes SSL encryption, secure payment gateways, and restricted access to personal data within our organization.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
The updated policy will be posted on our website with the effective date clearly indicated.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact:

BonheurSimple LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States
Email: support@bonheursimple.com
Phone: +1 276 356 0397