NOTICE AT COLLECTION
At BonheurSimple, we believe in complete transparency when it comes to how we collect and use your personal information.
This Notice at Collection explains what data we collect, when we collect it, and why we collect it, in accordance with applicable privacy laws such as the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and the General Data Protection Regulation (GDPR) for EU residents.
1. When We Collect Your Information
We collect personal information at the following times:
- When you make a purchase through our website
- When you create an account with us (if applicable)
- When you sign up for our newsletter or marketing communications
- When you contact our Customer Service team via email, phone, or contact form
- When you browse our website, interact with ads, or engage with our social media channels
2. Information We Collect
The personal information we may collect includes:
a. Identifiers
- Full Name
- Billing and Shipping Address
- Email Address
- Phone Number
b. Payment Information
- Credit/Debit Card Details (processed securely — we do not store your full card number)
- Payment Transaction ID
c. Online Activity Data
- IP Address
- Device Type, Browser Type, and Operating System
- Website Pages Viewed and Time Spent on Site
- Referring Website URLs
d. Marketing & Communication Preferences
- Newsletter Subscription Status
- Consent to Receive Marketing Emails or Text Messages
3. Why We Collect This Information
We collect your personal information for the following purposes:
To Process Your Orders
Confirm and process purchases
Ship products to your designated address
Provide order status updates and tracking information
To Provide Customer Support
Respond to questions, concerns, or feedback
Assist with returns, refunds, and exchanges
To Improve Our Website & Services
Analyze website performance and usage trends
Enhance navigation, design, and shopping experience
To Deliver Relevant Marketing
Send special offers, product announcements, and beauty tips (with your consent)
Show targeted ads based on your preferences and browsing activity
To Maintain Security & Prevent Fraud
Detect suspicious activity
Protect customer accounts and transaction data
4. How We Share Your Information
We do not sell your personal information.
We may share it only with trusted service providers that help us operate our business, such as:
Payment Processors (secure transaction handling)
Shipping Carriers (order delivery)
IT & Marketing Services (website hosting, analytics, and advertising)
These third parties are required to keep your information secure and use it only for the agreed purposes.
5. Your Rights Regarding This Information
Depending on your location, you have the right to:
Access your personal information
Request deletion of your personal information
Correct inaccurate or outdated personal information
Opt out of certain tracking or marketing activities
To exercise these rights, email support@bonheursimple.com with the subject line Privacy Request.
6. Retention of Your Information
We keep your personal information only for as long as necessary to:
Complete the purposes described above
Comply with legal and tax obligations
Resolve disputes and enforce agreements
Once no longer needed, your information is securely deleted or anonymized.
7. Contact Us About This Notice
If you have questions about this Notice at Collection or your personal information, please contact:
BonheurSimple LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States
Email: support@bonheursimple.com
Phone: +1 276 356 0397